• Überblick

Software Change Management - Best Practices

Case Studies and Practical Advice

Why is it so difficult to change organizations? For more than 30 years, Donald Reifer has successfully guided software teams through the technical, organizational, and people issues that must be managed in order to produce meaningful changes - and better products.

This practical guide draws from Reifer´s extensive experience - featuring 10 case-study prototypes spanning industry and government. Each example describes original conditions and operating environment; identifies the options, actions, and outcomes; and illuminates the tools and techniques that can lead to measurable success.

• Apply scenario-based insights on how to effectively break down barriers to change
• Identify what´s in your span of control - and how to orchestrate people, process, and product factors to achieve the right results
• Review hard-won lessons, critical success factors, and pitfalls to avoid
• Get pragmatic advice to engineer successful, sustainable changes yourself

The Contents at a Glance:

		Foreword
		Introduction
Chapter 1		Getting Started		1
Chapter 2		Industrial Case: Organizational Change in a Large Information Technology Shop		15
Chapter 3		Industrial Case: Justifying a Process Improvement Program for a Large Bank		27
Chapter 4		Industrial Case: Moving to Commercial Off-the-Shelf and Open-Source Software Usage in Telecommunications		41
Chapter 5		Industrial Case: Small Defense Project Needs Help		55
Chapter 6		Industrial Case: Utility Moving to the Clouds		67
Chapter 7		Industrial Case: Adoption of Agile Methods		79
Chapter 8		Government Case: Large Defense Project Behind Schedule and Over Budget		93
Chapter 9		Government Case: Introducing New Technology		105
Chapter 10		Government Case: Maintenance Shop in Turmoil		117
Chapter 11		Academic Case: Establishing a Meaningful Collaboration with Industry		129
Chapter 12		Making an Impact		141
		Appendix A: Acronyms		151
		Appendix B: Glossary		155
		Appendix C: Recommended Readings, References, and Resources		161
		Index		165

About the Author Donald J. Reifer:

Donald J. Reifer is a respected leader in the fields of software engineering and software management, with more than 30 years´ experience in the private and public sectors. A successful entrepreneur, software consultant, author, and teacher, Reifer has facilitated software and organizational change for numerous Fortune 500 firms and government agencies, and has published several books.